Crossville, TN – December 16, 2024 – East Tennessee Chrysler Dodge Jeep RAM reports that a fire broke out in the early hours of Sunday, December 15, causing damage to the dealership’s showroom. Thankfully, there were no injuries, and all employees are safe. The dealership’s service, fleet, and parts departments are fully operational, though sales operations will temporarily relocate to the showroom at East Tennessee Ford. Sales will continue at the new location until a mobile trailer is brought in over the next few days to ensure minimal disruption to customer service.

Brandon Letner, Executive Manager at East Tennessee Chrysler Dodge Jeep RAM, expressed gratitude for the swift response from local emergency crews.

“We are incredibly thankful for the fast and efficient work of the Crossville Fire Department and local emergency responders who acted quickly to contain the fire and prevent further damage,” said Letner. “Their professionalism and dedication helped keep our staff and customers safe. We also appreciate the support of our community, and we are committed to continuing business operations as usual, providing our valued customers with the service they expect and deserve.”

While the showroom will undergo repairs, the service, parts, and fleet departments remain open, and all scheduled appointments will proceed as planned. Customers can visit the dealership for service needs, vehicle parts, or fleet inquiries during regular business hours.

Sales staff is available by phone, online, or in person at East Tennessee Ford, conveniently located nearby, for those looking to purchase vehicles.

“We’re grateful for our loyal customers and their understanding during this time,” Letner added. “We are fully committed to resuming normal operations as soon as possible and ensuring an uninterrupted experience for all of our customers.”

For more information or updates, please contact East Tennessee Chrysler Dodge Jeep RAM at (931) 484-9746 or visit www.etndodge.com.