GREYHOUND BUS LINE STRANDS APPROX 30 PEOPLE IN KNOXVILLE BOOKED FOR TRIP TO NASHVILLE
KNOXVILLE, Tenn. — A group of about 30 people said they were stuck in Knoxville after Greyhound suddenly canceled their trip to Nashville without providing a backup plan initially.
Henry Turnbull was one of the people who left Richmond, Virginia and was left stranded in Knoxville.
“It was very frustrating,” he said Saturday afternoon. “They took our telephone numbers and our names and told us that they will contact us. And this was at 11 o’clock last night and we have not heard anything for us for a driver coming or anything else.”
The Greyhound bus that was supposed to take them to Nashville sat empty at a Knoxville hotel parking lot with no bus driver in sight.
Turnbull said the group tried contacting Greyhound multiple times with no success.
“It is like trying to get into the White House or the Pentagon,” he commented. “You get running around and no one is able to say if a driver is coming or what is the status or anything.”
Greyhound responded Saturday night after 10News reached out earlier that afternoon — saying customers were provided lodging and that the bus had been rescheduled.
“We are thankful for the patience of our customers as we experienced a delay in Knoxville. Customers were provided lodging and have also been rescheduled for travel,” Greyhound said in a statement.
