KNOXVILLE, Tenn. (WATE) — You pay for homeowners’ insurance to protect yourself if something happens to your property, however, there are times when you should not file a home insurance claim.

An East Tennessee grandmother, Elisabeth Gimblett, just learned that the hard way. Her homeowner’s insurance was canceled because of too many claims.

Multiple home insurance claims within a three to five-year period make you look riskier from your insurer’s vantage point. Filing claims on any sort of regular basis will likely provoke a negative reaction from your insurer, it doesn’t matter what insurer you have. If you file multiple claims, you may be at risk of having your policy not renewed when your policy is up for renewal.

The roof to Gimblett’s home has been repaired three times in the last 10 years. She says twice the roof was partially replaced because it leaked from wind and hail damage. Then two years ago, the whole roof was fixed.

“There was roof damage here in the back part, roof damage up at the front and some on the other side that I wasn’t even aware of,” said Gimblett.

From her insurer she received this notice last fall, “We’re sorry, FULL STORY HERE