Walgreens is changing its policy to allow customers to use bathrooms that correspond with their gender identity.
The drugstore chain’s new policy comes after a woman said she was told she couldn’t use the women’s bathroom at a Walgreens in Hollywood due to her appearance, the Los Angeles Times reported.
Jessie Meehan, who is not transgender, had asked to use the bathroom at a Walgreens after she made a purchase on her way to the LGBTQ Pride festival last year.
Meehan said she wrote a letter to the chain after the incident, in which she recommended steps Walgreens could take.
About two months later, Amanda Goad, a staff attorney for the American Civil Liberties Union (ACLU), wrote to Walgreens saying that California law “protects every person’s right to access restrooms based on their gender identity in workplaces, schools and business establishments.”
The chain then adopted a new policy nationwide, it confirmed to the Times.
The chain said the policy applied to everyone, although it was targeted toward transgender individuals.